Training & Recruiting
The training unit at Communications Services has three full time members who are involved in all aspects of training communications operators. In addition, the members of the training unit are involved in candidate selection, testing and the interview process for new hires. Further, the unit is actively involved in Radio Training for members throughout the Service and regularly conducts a Coaching and Mentoring course for communications operators, which includes outside agencies.
Communications Operator Job Profile
The Communication Operator position is comprised of two distinct job functions: Emergency 911/Non-Emergency Operator and Police Dispatcher.
Compensation and Benefits
Salary: January 2014
Comprehensive benefit package begins upon successful completion of the following:
Communications Services is staffed 24 hours a day, 7 days a week.
Members are required to work varied shift hours including weekends and statutory holidays as part of the shift rotation.
Members must successfully complete a 31-week intensive training program, which is comprised of 16 weeks of calltaker training and another 15 weeks of dispatch training. Members will receive regular performance evaluations.