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TPS and the City of Toronto Update about the School Crossing Guard Program

Broadcast time: 08:45
Tuesday, September 4, 2018

Strategy Management

The Toronto Police Service continues to implement its modernization plan to make sure the organization is where the public needs the Service the most so they can focus on the complex needs of Toronto and embrace partnerships to create safe communities. The City of Toronto and TPS are partnering on several recommendations contained in the Action Plan: The Way Forward including the plan to transition the School Crossing Guard Program to the City of Toronto, Transportation Services Division.

As part of this transition, starting this school year, TPS will no longer be providing uniform police officers to backfill for a School Crossing Guard who is not able to come to work. TPS and the City of Toronto have worked together to develop an alternative to backfill absent school crossing guards. Through a new contract with the City, Neptune Security Services will fill an important role in supporting student safety by providing backfill services when a TPS School Crossing Guard is absent.

Neptune Security Services guards will:

• Undergo the same screening processes, and will be provided the same training as current TPS School Crossing Guards.

• Be identified by an identification card that will be present on the left chest and a vest that contains a "Neptune Security Services" logo on the left chest and the letters "Crossing Guard" at the back.

For the 2018-2019 school year, TPS will continue to manage the administration of the School Crossing Guard Program. The School Crossing Guard program transitions fully to the City of Toronto, Transportation Services Division, in September of 2019.

About the Action Plan: The Way Forward

Mandated to look beyond the way policing is currently done in Toronto; the Transformational Task Force (TTF) proposed a modernized policing model for the city that is innovative, sustainable, and affordable. The final report - Action Plan: The Way Forward – contains 32 recommendations and was accepted by the Toronto Police Services Board in February, 2017 as the Service’s Business Plan for the next three years. The Toronto Police Service is now implementing this modernization plan. The new model will place communities at its core, be intelligence-led, optimize the use of resources and technology, and embrace partnerships as a means of enhancing capacity and capability.

To read more about this and the entire Action Plan: The Way Forward, click here.

About the City of Toronto

Toronto is Canada's largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. It is a global centre for business, finance, arts and culture and is consistently ranked one of the world's most livable cities. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can visit, call 311, 24 hours a day, 7 days a week, or follow us on Twitter at, on Instagram at or on Facebook at

For more information, please contact Sandra Buckler at or
Eric Holmes at

Kevin Masterman, Corporate Communications, for Sandra Buckler, Strategy Management