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Cyber Scam Alert, Remote Desktop Takeover Scam

Broadcast time: 12:40
Date: Monday, September 27, 2021
Unit: 51 Division
Phone: 416-808-5100
Case #: 2021-1747272

The Toronto Police Service is advising the public of an ongoing remote desktop takeover scam.

It is reported that:

- victims are contacted by the scammer and are provided a reason to allow the scammer to access their computer

- the reasons provided are: banking security issue, software issue fix, investment opportunities (cryptocurrency), asset recovery

- the victim is encouraged to download a free app called "Anydesk". This app allows the scammer to remotely access the victim's computer

- the victim is asked to log into their bank account/investment account

- the scammer uses this opportunity to withdraw assets from their account

- users often have their login information stored inside their web browser. This information auto populates when certain websites are loaded. This allows the scammer unfettered access to their online information.

The Toronto Police Service would like to make the public aware of the existence of this scam and urge people to take precautions to protect their assets and sensitive materials stored on their computers.

Victims are encouraged to file a report with their local police department.

Anyone with information is asked to contact police at 416-808-5100, Crime Stoppers anonymously at 416-222-TIPS (8477), online at, online on our Facebook Leave a Tip page, or text TOR and your message to CRIMES (274637). Download the free Crime Stoppers Mobile App on iTunes or Google Play.

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Constable Jenifferjit Sidhu, Corporate Communications, for Detective Constable Elliott Lee, 51 Division, Fraud Unit