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Traffic Services

What to do when you’re involved in a collision

The Toronto Police Service would like to remind the public of how, where, and when a collision must be reported in the City of Toronto.

A Collision Reporting Centre (CRC) is a facility which was created to help motorists, cyclists, and pedestrians report motor vehicle collisions which they have been involved in.

The Ministry of Transportation defines a collision as contact resulting from the motion of a motor vehicle or street car or its load that produces property damage, injury, or death.

Collisions which police will attend

  • The collision involves a fatality,

  • A personal injury collision where a person is transported to hospital directly from the scene of the collision in an ambulance,

  • Any criminal activity involved in a collision (e.g., impaired driving, stolen vehicle, assault),

  • Collisions involving a person who is uninsured or is a suspended driver (simply not having an insurance card does not necessarily mean the vehicle is not insured, these collisions can be referred to the CRC),

  • Any collision involving a pedestrian, cyclist or person on a wheeled device which is reported immediately and at the scene of the collision,

  • Any collision involving damage to highway or public property,

  • Service vehicle involved collisions,

  • Collisions that are reported and/or have occurred between 11:00 p.m. and 6:00 a.m., where any vehicle is not drivable,

  • Collisions involving transportation of hazardous goods where the hazardous goods have been compromised.

If the collision you are involved in does not meet the above criteria, but does meet the minimum requirements set out by the Ontario Highway Traffic Act to report the collision to police, you must report your collision at a CRC.

Ontario law requires that drivers who are involved in a collision must surrender their drivers licence, insurance, and vehicle information to the other involved drivers.

  1. If anyone has suffered an injury resulting in the person being transported to a hospital or there is any evidence of criminality CALL 911 right away.

  2. If it is safe to do so and the vehicles can be moved, move all involved vehicles to an area of safety.

  3. If the involved vehicles have over $2,000 combined damage you must report the collision to police FORTHWITH (that means IMMEDIATELY).

  4. Record where the collision occurred, the licence plate number, as well as the year, make, model and colour of the other involved vehicle(s).

  5. Exchange driver licence and insurance policy and company information, ask for and record the drivers licence information to confirm the drivers full name and address and also obtain a phone number from the other involved individual(s).

  6. If there are any witnesses ask for their information as well.

  7. Attend a Collision Reporting Center during the hours of 6:00 a.m. to Midnight. Collisions occurring after midnight will be investigated at the scene by police.
    	North Collision Reporting Centre
    	113 Toryork Drive, Toronto, ON M9L 1X9
    	Tel: 416-808-2222
    
    	East Collision Reporting Centre
    	39 Howden Road, Scarborough, ON M1R 3C7
    	Tel: 416-808-2222

Note: if your vehicle is not driveable, it must be towed directly to the CRC. A flat rate of $166 plus tax or, $188 plus tax will be charged by the towing company depending on if the vehicle was towed from a street or, a highway.

More information about Collision Reporting Centres in Toronto.