The Toronto Police Service is modernizing. What does that mean? In February, 2017, after a year-long, in-depth review of how policing is currently conducted in Toronto, the Transformational Task Force (co-chaired by the Chair of The Toronto Police Services Board, Andy Pringle and Chief of Police, Mark Saunders with members from the Toronto Police Service and volunteers) proposed a modernized policing model for the City that is innovative, sustainable, and affordable.
This new model will place communities at its core, optimizing the use of resources and technology, and embrace partnerships as a means of enhancing capacity and capability. Modernizing the Service will happen by changing how we relate to the public, how we deliver our services and how the public will gain new ways to access services.
Read our Action Plan: The Way Forward
The Toronto Police Service manages all the calls from the public for police, fire and medical emergencies in the City of Toronto. Last year, 9-1-1 operators (known as Call Takers) received 2 million calls.
When should you call 9-1-1? Call this emergency number when there’s an immediate need for police, fire, or ambulance attendance if you or someone you are with is having a medical emergency.
Community policing has been a priority of the Toronto Police Service for many decades. The role of the neighbourhood officer will be different than what it looks like today in Toronto because the Toronto Police Service is modernizing to improve the way we serve our communities.
In the near future, officers will be embedded in neighbourhoods and their assignments will be a minimum of three years in length with an option to extend. Neighbourhood policing will also be the starting point for the first 12 months of a new police officer’s career. These new officers will work with experienced neighbourhood officers, on foot and on bikes, building a foundation in community policing before they go anywhere else in the Toronto Police Service.
One of ways Toronto Police is modernizing is embracing technology. Currently, police officers do not use mobile devices issued by the Toronto Police Service. That is about to change. The Connected Officer initiative will see frontline officers equipped with mobile technology so they can access data, information and software they need. Starting January 2018 and completed by 2019, frontline police officers will be connected with mobile devices. Why is this important? By using technology and connecting our officers, they can be in the community throughout the day, and be enabled to work away from their car or the police station. With their mobile device, officers will have information at their fingertips, enabling them to assist you, solving problems or offering solutions on a local, community level.
Toronto Police has launched a new Public Safety Data Portal. Now you can see what is happening in any area of the city. Visit the Public Safety Data Portal now.