Background Checks

Contact Us

As a result of Ontario’s recent Stay-at-home Order in relation to the COVID Pandemic, effective April 21, 2021 and until further notice, phone inquiries in relation to Police Reference Checks will temporarily be suspended. All inquiries, questions and concerns should instead, be forwarded by email to


  • PRCP Information Line – 416-808-7991 (Please note that in-person services are currently unavailable)

  • PRCP section, answered Monday/Wednesday/Friday – 416-808-8244

  • Vulnerable Sector Status Update Line – 416-808-8253

  • Mailing address:
      Records Management Services Unit,
      Toronto Police Service,
      40 College Street,
      Toronto, ON M5G 2J3

  • Email address: