Background Checks

Criminal Record Check (Level 1)

As a result of Ontario’s recent Stay-at-home Order in relation to the COVID Pandemic, effective April 21, 2021 and until further notice, phone inquiries in relation to Police Reference Checks will temporarily be suspended. All inquiries, questions and concerns should instead, be forwarded by email to

Information about Criminal Record Checks

A Criminal Record Check (Clearance Letter) is a document issued by the Toronto Police Service, produced on secured paper that indicates an applicant has no criminal convictions in the National Repository of Criminal Records maintained by the RCMP. This document can be produced in French upon request.

A Criminal Record Check will provide the following information:

  • Criminal convictions summary or indictable from CPIC and/or local databases
  • Findings of guilt under the Youth Criminal Justice Act within the applicable disclosure period

Criminal Record Checks are typically used for:

  • By-law licenses
  • Immigration
  • Employment positions not related to the Vulnerable Sector (retail, trades, banking, etc.)

Criminal Record Checks are not suitable for:

  • Employment/Volunteer positions that are in contact with the Vulnerable Sector (hospitals, daycares, elder care facilities, etc.)
  • National Parole Board or Ministry of Government Services for the purpose of a Record Suspension or Name Change

Who can apply?

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